Hi Valquir Borges, I am the author of this product. I am not sure what you suggest here. The download is at the website, there is a forum for all sort of questions and I do not recall any post I haven't replied and it needed a reply. There is even an e-mail (mentioned at the bottom of the website) If you have any issues with this product, which you can also use to contact me. So you haven't done any of these, never contacted me for anything, but still you have concluded somehow the support is poor? I consider this vote a fake one. In reality the support is A+, I have many users who actually say so. I stand behind my products, I have many years in this industry to receive such untruthful comments.
Anastasios Tampakis, 2 months later I have posted this comments you have decided to interact, showing how good the support is... or was it because you got a report showing that I have uninstalled the program yesterday?
I tried shooting him an email as well, but it looks like he decided to close shop.